FAQ

Who is PCT ?
PCT Carbide Tools USA, Inc. is a manufacturer of HSS, Cobalt, Powder Metal and Carbide Cutting Tools: End Mills, Drills, Routers, Chamfer Mills and Specials Per Print. All of our products are German engineered and manufactured in the United States of America.


Where is PCT located?
13701 Excelsior Drive
Santa Fe Springs, CA 90670


Can I get technical help?
Absolutely! Our cutting tool experts are available to answer any of your questions.

  • Monday-Friday 7:30am-4:30pm Pacific Time.

  • Phone: (562) 921-7898

  • FAX: (562)926-0156

  • Email: sales@pctcutters.com


How Can I Track My Order ?
You must first Sign-in to your account. If you do not have a Sign-in, you must create one under the “Register” tab.
• Click on "Track Your Order"
• Enter your Purchase Order number
• Click Search

Can I check stock online ?
Of course! Simply search our online inventory by EDP or by dimensions. Click here to search.


How can I become a distributor?
Contact sales@pctcutters.com and one of our sales representatives will assist you with the application process.


How do Back-Orders work?
If the merchandise ordered is not in stock, it will be placed on back-order. The back-order is not to exceed a sixty(60) day period. Unless we have customer authorization to hold merchandise longer than 60 days, it will automatically be cancelled.


Damaged, Lost or Short Shipments?
You must notify your local carrier's office no later than five (5) days after receipt of the merchandise. Please advise us of the incident, so that we can reship your merchandise and place a claim. Keep all goods and containers for inspection until advised to dispose.


What is PCT Return policy?
We will accept merchandise for return, other than special made to order items, within 30 days of purchase. Return authorization must be obtained before acceptance of any return for adjustment. All returns must be prepaid and accompanied by an invoice or original packing slip. If an item cannot be returned to stock (unless defective) adjustments will not be made. Please call our Toll Free number (562)921-7898 before returning any merchandise, so we may understand the nature of the problem. All returns are subject to a 15% restocking charge.

Welcome to PCT Cutters Endmills and Drill Solutions