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Research & Development Return Policy

PCT has been engineering and producing cutting tools for 50 years. All of our products are German engineered and manufactured in the United States. Our partners Günther Wirth (GW) have a R&D department based in Germany; it uses state-of-the-art systems with speeds as high as 35,000 RPMs and coolant pressures of 80 bar to test geometries.

To ensure consistency in quality and design, the developments and knowledge from GW’s R&D department is passed down to our engineers in our manufacturing facility in Southern California. In addition, all of our end mills conform to the National Aeronautic Standard, 986 Specifications and Computerized Numerical Control qualifications. We are confident to say that our products reflect our experience in the cutting tool industry and will continue to improve with new technology.

 

 

We will accept merchandise for return, other than special made to order items, within 30 days of purchase. Return authorization must be obtained before acceptance of any return for adjustment. All returns must be prepaid and accompanied by an invoice or original packing slip. If an item cannot be returned to stock (unless defective) adjustments will not be made. Please call our Toll Free number (562)921-7898 before returning any merchandise, so we may understand the nature of the problem. All returns are subject to a 15% restocking charge.

 

 

 
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